Frequently Asked Questions


How to order?

Browse through our various categories or use the search bar to find your favorite products. 

From product detail page, tap "Buy Now". If variation is available, choose one and indicate your preferred quantity. Once confirmed, you will be directed to the Shopping Cart.

Shopping Cart

  1. Leave a note if you have specific details to include. 
  2. Select the products you want and “Check out”.

Check Out Page

  1. Email address, delivery address, and contact number.
  2. Tap on continue to shipping method button
  3. Select your preferred shipping method
  4. Tap on continue to payment method
  5. Select your preferred payment method and tap on “Place Order” to proceed with payment!

What payment methods are supported by Lean&Fab?

Cash on Delivery
Buyer can select Cash on Delivery method and pay cash for orders upon delivery.

Changing the payment method will no longer be allowed after placing an order using COD.


Money Transfer
Available payment channels are as follow, additional processing fee may apply:

  • Palawan Express
  • LBC
  • Cebuana
  • Western Union
  • M. Lhullier


Over-the-counter
Buyer can deposit payment on any Lean&Fab supported Banks.

Available banks are as follow, additional processing fee may apply:

  • BDO
  • BPI
  • Metrobank


Bank Transfer
Buyers can perform an ATM transfer or i-Banking transfer to any of our Guarantee bank accounts.

  • BDO
  • BPI
  • Metrobank

Once you've already transferred the payment, kindly notify us so we can verify it.

Do you offer Free Shipping?

We offer Free regular shipping nationwide on orders over P1000.

 

How long does it take for my order to arrive?

It normally takes 1-3 working days for within metro manila and 3-7 working days outside of metro manila but, in some instances it may take longer and in this case you will receive a text message or a phone call from us.

 

Do you accept Returns or Refunds?

Yes, we do accept returns and refunds as long as it is within 15 days starting from the time you received the package. Read our Return Policy.